Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Oven Will Not Work
Surface Burners Light But
Oven Does Not
Oven Light(S) Do Not Work The light bulb is defective. Replace the bulb.
Food Does Not Bake Or
Roast Properly
Food Does Not Broil
Properly
Cracking Or Popping
Sound
Oven Temperature Too Hot
Or Too Cold
F- And A Number Flash In
The Display
Display Goes Blank
"Probe" Appears In The
Display
Power Outage
Steam From The Vent
49-2000659 Rev. 3
Possible Cause
A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open the door.
Make sure the Oven Mode Selector is set to BAKE and the Oven Temperature Knob is set to a
temperature.
The oven gas shut-off valve may have accidentally been moved during cleaning or moving.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain Proof
temperature.
The oven controls are improperly set. See the Baking or Roasting section.
Oven not preheated for a long enough time; wait for the oven to signal preheat.
Racks in the wrong position. See the Baking or Roasting section.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
This model is designed for closed door broiling only. Close the door. Always broil with the door
closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
This is normal. This is the sound of the metal heating and cooling during both the cooking and
cleaning functions.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
The oven has a function error code. Turn the Oven Mode Selector and the Oven Temperature
Knobs to OFF. Allow the oven to cool for one hour. Put the oven back into operation.
Disconnect all power to the oven for 30 seconds and then reconnect power. If the function error
code repeats, call for service.
The display is blank when the oven or timer is not in use.
A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the
circuit breaker.
This is reminding you to enter a probe temperature after plugging in the probe. Enter a probe
temperature
If the oven was in use during a power outage or surge, the oven must be reset. Turn the Oven
Temperature Knob and the Oven Mode Selector to OFF. Reset the controls to begin again.
When using the convection mode, it is normal to see steam coming out of the oven vent. As
the number of racks or amount of food being cooked increases, the amount of visible steam will
increase.
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