Troubleshooting Guide
Problem
The attachment will not
start/does not operate.
The juicer has stopped
during normal operation.
Continual clicking sound
heard, internal clutch
activated.
Juice is leaking from
underneath the bowl.
Juice does not exit juicing
outlet.
Too much pulp coming out
in juice.
Wiper holder not rotating.
There is a squeaking noise
when juicing.
Staining on juicing parts.
Cause
• No power.
• Juicing bowl not properly
aligned on drive unit or lid not
locked correctly.
• Clogging in filter and scroll.
• Food not cut into small enough
pieces.
• Juicer overloaded due to heavy
load.
• Pulp stopper not fitted or has
come loose during operation.
• Anti-drip stopper closed.
• Filter or scroll clogging.
• Very fibrous fruit/vegetable
being processed.
• Filter or scroll not located cor-
rectly.
• Friction between wiper holder
and bowl.
• Natural colouring from food.
8
Solution
• Make sure the appliance is
plugged in.
• Check that all parts are fitted
correctly.
• Do not attempt to open the
lid by force.
• Switch off, unplug remove the
attachment from the Stand
Mixer. Remove the lid. Check
if any clogging. Remove food
if necessary and continue
juicing.
• Switch off, unplug remove the
attachment from the Stand
Mixer. Take the juicer apart.
Clear and reassemble the
juicer.
• Check that the pulp outlet
stopper is fitted correctly.
• Remove stopper and allow
juice to flow into juice con-
tainer.
• Cut food, especially fibrous
foods, into smaller pieces to
avoid the fibres wrapping
around the scroll.
• Check and ensure attachment
assembled correctly.
• Normal operation.
• Do not operate the attach-
ment empty.
• Rubbing with a cloth dipped
in vegetable oil will help to
remove discolouring.