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Troubleshooting
BEFORE CALLING FOR SERVICE
Check the following
list to be sure a service call is necessary. Reviewing additional
information
on items to check
may prevent an unneeded service call.
If nothing on the oven operates
• check for a blown circuit fuse or a tripped
main circuit breaker.
• check if oven is properly connected
to electric circuit in house.
• check that controls are set properly.
If the oven interior light does not
• the light bulb is loose or defective.
work
If oven will not cook
• check that control panel was programmed
correctly.
• check that door is firmly closed.
• check that Enter/Start
pad was touched.
• check that timer wasn't started instead of a cook function.
If oven takes longer than normal to
• be sure the Power Level is programmed
properly.
cook or cooks too rapidly
If the time of day clock does not
• check that the power cord is fully inserted into the outlet receptacle.
always keep correct time
• be sure the oven is the only appliance on the electrical circuit.
If food cooks unevenly
• be sure food is evenly shaped.
• be sure food is completely defrosted
before cooking.
• check placement of aluminum
foil strips used to prevent overcooking.
If food is undercooked
• check recipe to be sure all directions
(amount, time, and power levels)
were correctly followed.
• be sure microwave oven is on a separate circuit.
• be sure food is completely
defrosted before cooking.
If food is overcooked
• check recipe to be sure all directions
(amount, power level, time, size of
dish) were followed.
If arcing (sparks) occur
• be sure microwavable
dishes were used.
• be sure wire twist ties were not used.
• be sure oven was not operated when empty.
• make sure metal rack (if used) is properly installed.
If the display shows a time
• check that door is firmly closed.
counting down but the oven is not
• check that timer was not started instead of a cooking function.
cooking
Vent fan starts automatically
• if the temperature
gets too hot around the microwave oven, the fan in the
vent hood will automatically
turn on at the level 5 setting to cool the oven.
It may stay on up to an hour to cool the oven.
Fault Code - F and a number
• touch the Stop/Clear
pad to clear code.
appear in the display
• if fault code continues
to appear, call for service.
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