en-us_main.book.book Page 30 Thursday, June 29, 2023 10:56 AM
30 TROUBLESHOOTING
Problem
Interior moisture
Weather is humid.
buildup.
• Humid weather allows additional moisture to enter the compartments when the doors are
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each compartment may rise slightly and
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp containers can lead to moisture
Food is freezing in
Food with high water content was placed near an air vent.
the refrigerator
• Rearrange items with high water content away from air vents.
compartment.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control one increment at a time and wait for the
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperatures below 41 ℉ (5 ℃), food can freeze in the
Refrigerator is too
Incorrect temperature control settings.
cold.
• If the temperature is too cold, adjust the control one increment at a time and wait for the
Refrigerator is too
Refrigerator was recently installed.
warm.
• It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked.
• Locate air vents by using your hand to sense airflow and move all packages that block
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm, humid air enters the
Unit is installed in a hot location.
• The refrigerator should not be operated in temperatures above 110 ℉ (43 ℃).
A large amount of food or hot food was added to the refrigerator.
• Adding food warms the refrigerator requiring the cooling system to run. Allowing hot food
Doors are not closed correctly.
• See the "Doors will not close correctly or pop open" section in Troubleshooting.
Temperature control is not set correctly.
• If the temperature is too warm, adjust the control one increment at a time and wait for the
Defrost cycle has recently completed.
• During the defrost cycle, the temperature of the refrigerator may rise slightly and
opened, leading to condensation or frost. Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture that can enter the compartments.
condensation may form on the back wall. Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost cycle has finished.
accumulation within each compartment. Wipe all containers dry and store food in sealed
packaging to prevent condensation and frost.
temperature to stabilize. Refer to the Control Panel section for more information.
refrigerator compartment. The refrigerator should not be operated in temperatures below
55 ℉ (13 ℃).
temperature to stabilize. Refer to the Control Panel for more information.
vents and restrict airflow. Rearrange items to allow air to flow throughout the
compartment.
compartment. This raises the temperature and moisture level within the compartment. To
lessen the effect, reduce the frequency and duration of door openings.
to cool to room temperature before putting it in the refrigerator will reduce this effect.
temperature to stabilize.
condensation may form on the back wall. Wait 30 minutes and confirm the proper
temperature has been restored once the defrost cycle has completed.
Possible Cause & Solution