en-us_main.book.book Page 34 Thursday, June 29, 2023 10:56 AM
34 TROUBLESHOOTING
Problem
Ice is not dispensing.
Infrequent use of the dispenser.
• Infrequent use of the ice dispenser will cause the cubes to stick together over time, which
The delivery chute is clogged with frost or ice fragments.
• Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a
Ice bin is empty.
• It may take up to 24 hours for each compartment to reach the desired temperature and
Parts & Features
Problem
Doors will not close
Food packages are blocking the door open.
correctly or pop
• Rearrange food containers to clear the door and door shelves.
open.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
The doors were removed during product installation and not properly replaced.
• Remove and replace the doors according to the installation instructions.
Refrigerator is not leveled properly.
• See Door Alignment in the installation instructions to level refrigerator.
Doors are difficult to
The gaskets are dirty or sticky.
open.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
The interior of the
The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
refrigerator is
• Make sure that the refrigerator is not located near a fire source, such as a fireplace,
covered with dust or
soot.
will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice cubes to allow for proper operation.
plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not
obstructed. Once the ice supply in the bin has been completely exhausted, it may take up
to 90 minutes before additional ice is available, and approximately 24 hours to completely
refill the bin.
positions. See the Operation section for more information.
kitchen wax on the gaskets after cleaning.
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
performed by a qualified technician.
chimney or candle.
Possible Cause & Solution
Possible Cause & Solution