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Troubleshooting
Introduction
Problem: The Electra Tape Dispenser will not start.
Possible Cause:
1. Is the machine plugged in?
2. Is the switch turned to the ON position?
3. Is the motor running?
Problem: The ON/OFF switch is not illuminated.
Possible Cause:
1. Is the machine plugged in?
2. Is the switch turned to the ON position?
3. Is the switch faulty?
4. Is power cord tight on line filter?
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This section describes potential problems you may encounter while working with the Electra and
outlines possible causes and solutions for these problems.
To avoid problem situations be sure to follow the procedures in the Operation and Maintenance
sections.
Caution: Before performing any troubleshooting or repair procedures, be sure to disconnect
equipment from the power source, unless otherwise specified.
If you need to replace any parts on the Electra, see the Parts List section . At the end of this section
are illustrations detailing how to replace components of the Electra.
For further assistance, please contact your Marsh distributor, or Marsh Shipping Supply Company,
LLC at:
Marsh Shipping Supply Company, LLC
Address:
926 McDonough Lake Road
Collinsville, IL 62234
USA
Telephone: 618.343.1006
Fax:
618.343.1016
E-mail:
rma@marshship.com
Website:
www.marshship.com
Solution:
1. Plug the machine into an appropriate power source.
2. Turn the power switch to ON.
3. Check that the 6 pin connector is properly connected to the
controller board. REPAIRS SHOULD ONLY BE
PERFOMED BY QUALIFIED SERVICE PEOPLE.
Solution:
1. Plug the machine into an appropriate power source.
2. Turn the power switch to ON.
3. Replace the power switch. REPAIRS SHOULD ONLY BE
PERFORMED BY QUALIFIED SERVICE PEOPLE.
Technical Support
Telephone:
573.437.7030
Fax:
573.437.4030
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