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Troubleshooting
Problem: The motor doesn't run.
Possible Cause:
1. Has the motor overheated and shut down?
2. Is the 6 pin power plug properly connected to the
computer board assembly?
3. There may be problems with the computer board, the
capacitor, or the motor.
Problem: The machine doesn't operate when a key is pushed.
Possible Cause:
1. Is the motor running?
2. Is the clutch engaging?
3. Is the 6 pin power plug properly connected to the
computer board assembly?
4. Is the shift shaft sticking?
5. The clutches may be worn. The solenoid may be faulty.
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Solution:
1. Turn the switch to OFF and allow the tape dispenser to
cool down. Turn the switch back ON after five minutes. If
the motor still won't run, allow the unit to cool down for a
longer period before turning it back on.
2. REPAIRS SHOULD ONLY BE PERFORMED BY
QUALIFIED SERVICE PEOPLE.
3. You may need to replace the computer board, the
capacitor, or the motor. REPAIRS SHOULD ONLY BE
PERFORMED BY QUALIFIED SERVICE PEOPLE.
Solution:
1. If the motor is not running, please see the procedure
above.
2. Ensure the clutch is engaged. Remove the gear cover and
check that the teeth on the main clutch and the feed shaft
clutch engage when a key is pushed.
If the clutches do not engage, you may need to replace the
solenoid. REPAIRS SHOULD ONLY BE PERFORMED
BY QUALIFIED SERVICE PEOPLE.
If the clutches do engage, you may need to replace the
computer board, the capacitor, or the motor. REPAIRS
SHOULD ONLY BE PERFORMED BY QUALIFIED
SERVICE PEOPLE.
3. REPAIRS SHOULD ONLY BE PERFORMED BY
QUALIFIED SERVICE PEOPLE.
4. REPAIRS SHOULD ONLY BE PERFORMED BY
QUALIFIED SERVICE PEOPLE.
5. Replace the clutches and/or solenoid. REPAIRS
SHOULD ONLY BE PERFORMED BY QUALIFIED
SERVICE PEOPLE.
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