Error Table - Wilo Stratos GIGA Serie Instrucciones De Instalación Y Funcionamiento

English
11.2

Error table

Classifica-
tion
-
System
errors
Pump error
Motor errors E020
Module
errors
58
No. Error
0 No error
E004 Undervoltage
E005 Overvoltage
E006 2-phase operation
E007 Warning! Generator
operation
(flow in flow direction)
E009 Warning! Turbine
operation (flow in flow
direction)
E010 Blocking
Excess winding tem-
perature
E021 Motor overload
E023 Short circuit/ground
leakage
E025 Faulty contact
Winding interrupted
E026 WSK or PTC inter-
rupted
E030 Excess module tem-
perature
E031 Excess hybrid/power
section temperature
E032 Intermediate circuit
undervoltage
E033 Intermediate circuit
overvoltage
E035 DP/MP: multiple
instances of same
identity
Cause Remedy
Mains overloaded Check electrical installation
Mains voltage too high Check electrical installation
Missing phase Check electrical installation
The flow is driving the Check the setting; check sys-
pump impeller; electrical tem for proper operation
Caution! Prolonged operation
current is being fed back
to the mains can cause damage to the module
The flow is driving the Check the setting; check sys-
pump impeller; electrical tem for proper operation
current is being fed back Caution! Prolonged operation
to the mains can cause damage to the
module
Shaft is mechanically If the blocking has not been
blocked removed after 10 seconds, the
pump switches off.
Check shaft for ease of move-
ment.
Request customer service
Motor overloaded Allow motor to cool down
Check settings
Check/correct the duty point
Motor ventilation limited Provide unobstructed air
access
Water temperature too Lower water temperature
high
Duty point outside of Check/correct the duty point
duty chart
Deposits in the pump Request customer service
Motor or module defec- Request customer service
tive
Module has no contact to Request customer service
motor
Motor defective Request customer service
Motor defective Request customer service
Limited air supply to Provide unobstructed air
module heat sink access
Ambient temperature too Improve room ventilation
high
Voltage fluctuations in Check electrical installation
the mains
Voltage fluctuations in Check electrical installation
the mains
multiple instances of Reallocate master and/or slave
same identity (see chap. 9.2 on page 46)
Error type
HV AC
C A
C A
C A
F F
F F
A A
B A
B A
A A
A A
B A
B A
B A
F D
F D
E E
WILO SE 01/2014