Troubleshooting; Failure Or Malfunction Of The Hand-Piece; Irregular Delivery Of Shockwaves / Overheating Of Hand-Piece; No Response At Main Switch / Display Remains Dark - Enraf Nonius Endopuls 811 Manual Del Usuario

12.2 Troubleshooting

12.2.1 Failure or malfunction of the hand-piece


Check to ensure that the hand-piece plug is properly connected to the device. It must be fully
engaged.

Check the cable of the hand-piece for any mechanical damage

12.2.2 Irregular delivery of shockwaves / overheating of hand-piece

Possible cause 1: Wear of applicator. Difficult to move due to wear. Applicators are wear parts and
should be replaced after a specific number of shocks.
Remedying cause 1:

Removal of parts subject to abrasion:

Remove the applicator from the hand-piece and clean the rear dome thoroughly. Then hold the
hand-piece, without the applicator, with the opening downward and, at 2 or 5 Hz frequency,
release a few shocks (maximum 10) at the lowest energy level. Then reinsert the applicator.

If the error still occurs, the applicator has to be changed.
Possible cause 2: Wear of shockwave generator
The shockwave generator is an expendable part and should be replaced after 2 million shocks.
Check the total number of shocks of the device in the configuration menu.
Remedying cause 2:

If the total number of 2 million shocks has been reached or exceeded, the shockwave generator
must be replaced.

To replace the shockwave generator, contact your local distributor or a qualified customer
engineer.

12.2.3 No response at main switch / display remains dark


Make sure that the mains plug is properly inserted in the power outlet and the device connector is
firmly plugged into the device port.

Inspect the mains cable for damage.

Check the power supply and the power plug.

Above the mains input socket of the device, there are fine-wire fuses, which isolate the mains
voltage in the event of an electrical problem. Open the flap and check the fuses.

Replace any faulty fuses.
NOTE:
Only replace a fuse with one of exactly the same name or one that is equivalent. Before doing this, check
the entire power supply for any possible faults.
If the error occurs again, it is essential to inform your local distributor.

12.3 End of life

The Endopuls 811 contains materials that can be recycled and/or are noxious to the environment.
Specialized companies can dismantle the unit and sort out these materials. When you dispose of the unit,
find out about local regulations concerning waste management.
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