17 – CAUSES FOR OPERATING FAILURES OR ANOMALIES (TROUBLESHOOTING)
PROBLEM
The machine does not switch on
Water is missing in the boiler
Coffee not supplied
The nozzles do not supply steam
Too much water in the boiler
Water leakage on the counter
Wet coffee grounds
Boffee supply is too slow
The coffee supply is too fast
The coffee supplied is cold
The coffee supplied is too hot
CAUSE
1. Mains switched off
2. Machine selector off
3. Defective connection to the mains electric
power supply
1. Network tap closed
2. Pump filter clogged
3. Motor pump not working
4. PUB E mod. water tray empty
1. Network tap closed
2. Motor pump not working
3. Fuse of the main board burnt out
4. Solenoid unit valve not working
5. Unit control not working
1. Too much water in the boiler
2. Damaged heating element
3. Clogged sprayer
1. The pump motor remains connected
2. Perforated exchanger
3. Automatic filling solenoid valve blocked
1. Drain tray dirty
2. Drain tube clogged or disconnected
3. Other leakage
1. Grinding set-up too fine
2. The unit has not warmed up yet
3. Solenoid valve not discharged
1. Grinding set-up too fine
2. Dirty filter-holder
3. Clogged unit
4. Solenoid valve partially clogged
1. Grinding set-up too coarse
1. Limestone on the exchangers or on the
heating element
2. Pressure switch contact oxidised
3. Electric connection defective
4. Heating element partially burnt out
1. Pressure switch incorrectly set
35
SOLUTION
1. Place the main switch on the ON position
2. Place the machine switch to the ON position
3. Refer to qualified staff for connection evaluation
1. Open the network tap
2. Replace filter
3. Refer to qualified staff
4. Fill the tray with water
1. Open the network tap
2. Refer to qualified staff
3. Refer to qualified staff
4. Refer to qualified staff
5. Refer to qualified staff
1. Refer to specific issue
2. Refer to qualified staff
3. Clean the sprayer
1. Refer to qualified staff
2. Refer to qualified staff
3. Refer to qualified staff
1. Clean drain tray
2. Replace drain tube
3. Refer to qualified staff
1. Set up the grinding
2. Wait for the machine to reach the required tem-
perature level
3. Refer to qualified staff
1. Set up the grinding
2. Replace the filter and clean the filter-holder
more often
3. Refer to qualified staff
4. Refer to qualified staff
1. Set up the grinding
1. Refer to qualified staff
2. Refer to qualified staff
3. Refer to qualified staff
4. Replace heating elemen
1. Regulate pressure switch by means of the screw
provided (cap. 6.1)
English