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Technical support
7.1
MACSQuant® Live Support
MACSQuant® Live Support is a real-time diagnostic service provided by Miltenyi Biotec Technical Support.
Highly trained MACSQuant Specialists can be reached in real-time to assist with any queries you may have.
The MACSQuant® Tyto® Cell Sorter must be connected to the internet in order to use the MACSQuant Live
Support.
1 Select MACSQuant Live Support from the Tools tab in the sidebar of the MACSQuantify™ Tyto®
Software to access remote assistance.
2 Complete all fields and detail any queries you may have using the Message/Question box.
3 Click Submit to commence MACSQuant Live Support.
7.2
Contact
For technical support, contact your local Miltenyi Biotec representative or Miltenyi Biotec Technical Support at
Miltenyi Biotec headquarters:
Miltenyi Biotec B.V. & Co. KG
Friedrich-Ebert-Straße 68
51429 Bergisch Gladbach
Germany
Phone +49 2204 8306-830
Fax +49 2204 8306-89
macstec@miltenyi.com
www.miltenyibiotec.com/local to find your nearest Miltenyi Biotec contact.
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