MAINTENANCE
Troubleshooting
Display
Condition
Motor
High
Frequency
Pressure
Motor
Audible
Frequency
Noises
No Display
None
Cannot
Connect to
Bluetooth
Drive
Icon Off
Bluetooth
Motor
RFI-EMI
Frequency
Interference
48
Possible Cause
•
Pressure sensor setting
•
Shorted sensor wire
•
Fan, hydraulic, plumbing
•
dV/dt filter
•
Control Board cable
disconnected or loose
•
Attempting to connect to incor-
rect drive
•
Out of Bluetooth range of drive
•
Poor grounding
•
Wire routing
Corrective Action
•
Adjust pressure sensor
•
Remove sensor wire at Control Board, if drive stops
running, wire may be shorted
•
Remove sensor wire at Control Board, if drive
continues to run, replace Control Board
•
Remove sensor wire at new Control Board, if drive continues
to run, replace drive
•
Verify condition of sensor wire and repair or replace if
necessary
•
For excessive fan noise, replace fan
•
If fan noise is normal, drive will need to be relocated to a
more remote area
•
If hydraulic, try raising or lowering depth of pump
•
Pressure tank location should be at entrance of water line in-
to house
•
For EMI noise, change switching frequency to 8 kHz if
using a CEN model for surface applications, otherwise it is
locked at 2.5 kHz.
•
Verify cable connection between Power Board and Control
Board
•
Ensure the Bluetooth SSID (Drive ID) you are connecting to
matches the drive you wish to connect to
•
Bluetooth range is 100 feet line-of-sight, must be closer to
drive if walls or floors are between you and the drive
•
Bluetooth module not responding, cycle power to drive
•
Cycle Bluetooth radio on mobile device, refresh Bluetooth
connection list
•
Adhere to grounding and wire routing recommendations
•
An additional external filter may be needed.