Additional Information; Troubleshooting; Warranty; Customer Service - Levolor Sheer Shadings Manual De Instalación

Additional Information

Troubleshooting

Issue
Motor has
no response.
Motor beeps 10
times when in use.
Motor operates
opposite the
remote direction.
Cannot make
changes to travel
limits or operating
mode.
Cannot program
a single motor
(multiple motors
respond).

Warranty

Visit LEVOLOR.com/warranty
1-800-LEVOLOR

Customer Service

To contact customer service with an questions or
concerns, you may reach us at
9:00 am - 6:00 PM EST or visit
Remote Control Guide
Possible Cause
Battery in motor
is depleted.
Battery is inserted
incorrectly into
remote control.
Motor distance
is too far from
remote control.
Blinds battery
is disconnected.
Battery is low.
N/A
Remote switch
is locked.
Multiple motors
are paired to the
same channel.
or call customer service at
for more information.
15
Solution
Recharge with included
charger.
Check battery polarity.
Move remote control to a
closer position.
Check connection from motor
to battery is connected
and active.
Recharge with included
charger.
Press and hold the
programming button on the
motor for about 10 seconds
until the motor jogs x 3
and/or beeps x 3.
Unlock switch in remote
battery compartment. See
page 13 for more information.
Reserve each motor its own
channel for programming
functions.
Place all other motors to
sleep. See page 8 for more
information.
1-800-LEVOLOR
LEVOLOR.com
from
anytime.
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