Troubleshooting
Troubleshooting
OPERATION
Oven does not operate.
Verify power is on.
1
2
Verify electrical power to the oven and home circuit
breaker is on.
Oven temperature issue.
Contact Wolf Customer Care at 800-222-7820 for
1
recommendations.
No response from the touchscreen.
Unit is in Sabbath mode (
1
screen), refer to page 15.
Turn the circuit breaker off for 20 seconds, then turn
2
back on.
"Probe Shorted" is displayed on the touchscreen.
1
Touch Off. Verify the probe connector is fully seated
into the receptacle. Reset the oven temperature and
probe temperature.
Error message is displayed during clean cycle.
For double ovens, if one oven is in an active clean
1
cycle, the other oven can not be used.
Oven "pops" or "bangs" during preheat or cool down.
1
Normal with new oven cavity expansion and contrac-
tion.
Run a clean cycle. If it persists, contact Wolf Customer
2
Care at 800-222-7820.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
22 | Wolf Customer Care 800.222.7820
i s displayed on the touch-
SERVICE
•
Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service. For the name of the
nearest Wolf Factory Certified Service, check the Product
Support section of our website, wolfappliance.com,
or call Wolf Customer Care at 800-222-7820.
•
When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
•
For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 3 of this
guide.