Troubleshooting (continued)
Food is baking or roasting too slowly
Piecrusts do not brown on bottom or crust is soggy
Cakes pale, flat and may not be done inside
Cakes high in middle with crack on top
Piecrust edges too brown
•
COOKTOP
Baking Issues
Heating elements and controls
do not work.
Heating elements do not heat
properly.
Heating elements cycle off
even when elements are turned
to their highest settings.
Glass ceramic surface is see
through or appears to be red in
color.
•
OVEN
Baking Issues
Oven is not heating No power to the oven
Oven control not turned on
Oven door is not closed
Oven is not cooking
Not using the correct bake ware or
evenly
oven rack position
Baking Issues
Possible Causes
Fuse is blown or circuit breaker is tripped.
No electricity to the cooktop.
Improper cookware is being used.
Heating element temperature limiters are
temporarily shutting off the elements due
to exceeding the maximum allowable
temperature
Under direct or bright lighting, you will
sometimes be able to see through the glass
and into the chassis due to its transparent
quality. You may also notice a red tint under
these conditions
Possible Causes
Causes
• Oven temperature too high
• Baking time too long
• Oven door opened frequently
• Pan size too large
• Baking time not long enough
• Using shiny steel pans
• Incorrect rack position
• Oven temperature is too low
• Oven temperature too low
• Incorrect baking time
• Cake tested too soon
• Oven door opened too often
• Pan size may be too large
• Oven temperature too high
• Baking time too long
• Pans touching each other or oven walls
• Incorrect rack position
• Pan size too small
• Oven temperature too high
• Edges of crust too thin
Replace the fuse or reset the
circuit breaker. If the problem
continues, call an electrician. Have
electrician check your power supply.
Select proper cookware. See
"Cookware."
If the problem continues, call for
service.
This is a normal operating condition,
especially during rapid heat-up
operations. The element will cycle
back on automatically after it has
cooled sufficiently.
These are normal properties of black
ceramic glass panels.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Make sure the oven temperature
Close the oven door. The heating elements turn off when the
door is opened and remain off until the oven door is closed.
Refer to cook charts for recommended rack position. Always
reduce recipe temperature by 25 °F (15 °C) when baking
with Convention Bake mode.
25
Solutions
Solutions