Alivion Spark M-30 Manual De Uso página 22

Troubleshooting
7 Troubleshooting
This section explains device faults and provides instructions on how to
resolve them.
7.1 Sampling errors
Timeout during sampling
Remove the sample vial within 10 seconds after the Alivion
•
Spark M-30 displays Remove sample.
Make sure to confirm the removal of the sample vial within
•
10 seconds.
Sampling vial not connected correctly
Make sure an Alivion sample vial is screwed into the Alivion
•
Spark M-30 before pressing Continue on the Insert sample
screen.
Make sure only original Alivion sample vials are used.
•
Make sure the vial is screwed in hand-tight.
•
Retry the measurement with a new sample vial.
•
Check if the sealing O-ring (see chapter 2.1) is missing. If so,
•
replace it with the included replacement or otherwise contact
Alivion's technical support.
Check if the windings are damaged in any way. If so, please
•
contact Alivion's technical support.
Contact the Alivion technical support if the problem persists
•
Sampling failed (ERR 942)
Do not remove the sample vial before prompted to do so.
•
Ensure that the sample vial is not moved or tilted during
•
sampling.
Make sure the vial is screwed firmly and try using a new vial.
•
Make sure the sealing O-Ring is installed correctly.
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20 Alivion Spark M-30