7.4 General errors
Critical error (ERR 900)
Restart the device and retry the measurement.
•
Contact the Alivion technical support if the problem persists.
•
Charging not possible during measurements
Remove the charging cable from the device and retry your
•
measurement.
Disconnect the Alivion Spark M-30 from the computer and retry
•
your measurement.
Otherwise restart your Alivion Spark M-30 without a cable
•
connection.
Please clear inlet
Make sure nothing blocks the inlet of the Alivion Spark M-30.
•
Remove any sample vials or debris at the inlet.
Contact the Alivion technical support if the problem persists
•
Temperature not within operational range
The device can only be used for measurements within the
•
operational temperature range of 10–35 °C.
Make sure the ambient temperature is within the operational
•
temperature range, let the device equilibrate and retry the
measurement.
Measurement series is full
A maximum of 100 measurements can be saved in the active
•
data series.
Create a new data series under:
•
Settings → Resets → New measurement series.
My results seem not accurate/consistent
Ensure there are no warnings are active (see chapter 3.7).
•
Alivion Spark M-30
Troubleshooting
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