Finding solution appoaches for the error message
f Navigate to "Documentation" > "Errors Documentation".
In the second column, "Error activation message", all
error messages are listed.
f Find the current error message in the column "Error
activation message" and follow the solution approach-
es in the column "Corrective actions".
Example:
... Error
... ... Corrective actions
activation
message
... ...
... ... ...
... Residual
... ...
The safety mechanism is reset to its
current
original state every time the plug is
detected
removed and automatically after 15
via sensor
minutes if the plug is not removed. If
problem persists check yellow current
transformer and its connection.
... ...
... ... ...
Several Backend-Systems provide additional
assistance for troubleshooting.
9.2 Spare parts
If replacement or accessory parts are necessary for trou-
bleshooting, these must first be checked to ensure the
same design.
f Use only spare parts and accessories that are provided
and / or approved by MENNEKES.
Comply with the information in the installation manual
for the spare part.
40
9.3 Unlock the charging plug
The tasks described below may only be carried
out by a qualified electrician.
If the unlock function fails, the situation can occur that the
charging plug is mechanically interlocked by the actua-
tor. The charging plug cannot be removed and must be
unlocked manually.
2
Fig. 24: Unlock the charging plug
f Open the device.
Î "5.3.6 Opening the device"
f Turn the red lever (1) on the actuator (2) 90° clockwise.
f Unplug the charging plug.
f Close the device.
Î "6.7 Closing the device"
1