Issues Communicating With A Stimulator - Axonics 2501 Manual Del Programador

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Issues Communicating with a Stimulator

Issue
CP cannot find Stimulator
Communication with a
Stimulator is interrupted or lost
110-0085 rev E.indd 81
Presentation
Stimulator does not appear in list of
devices in the Connect to Patient
Device screen
Error prompt appears stating that
communication with Stimulator has
been lost. If communication is not
re-established, CP will return to HOME
screen
Resolution
• Move closer to the Stimulator and hit the "IPG Scan" or
"EPG Scan" button on the screen to search again.
• If the CP cannot find the Stimulator when close to the
implant site, verify with the patient's Remote Control (if one
has been paired) that the Stimulator has battery life and
that there is not an error (red light on Remote Control).
• If the error light of the paired Remote Control is on or the
CP still cannot connect to the Stimulator, contact Axonics.
Move closer to the Stimulator and hit the "IPG Scan" or
•
"EPG Scan" button on the screen to search again.
If the CP cannot find the Stimulator when close to the
•
implant site, verify with the patient's Remote Control (if one
has been paired) that the Stimulator has battery life and
that there is not an error (red light on Remote Control).
• If the Remote Control error light is on or the CP still cannot
connect to the Stimulator, contact Axonics.
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5/7/2020 11:53:59 AM