Troubleshooting - X-Rite PANTONE i1 PRO 3 PLUS Manual De Uso

Troubleshooting

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Diagnostic Software
Use the i1Diagnostics software if you believe your i1Pro 3 is not functioning properly.
If the status indicator turns solid red after calibration the i1Pro 3's internal sensor
diagnostic has discovered a problem.
In this case please perform the following steps:
1. Download the i1Diagnostics software at www.xrite.com/i1diagnostics and install
the software on your computer.
2. Launch i1Diagnostics Software.
3. Perform a functionality check by following the instructions given from the
i1Diagnostics Software.
4. If i1Diagnostics software reports an error store the test report and contact your
nearest X-Rite Support Center. As an alternative you can also take a look at our
online support resources http://xrite.com/support/i1Profiler to troubleshoot your
issue.
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