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troubleshooting
In the event of a malfunction, here is a list of suggested solutions. Do not attempt to
repair the appliance yourself.
Problem
The appliance is not
working.
The appliance has
automatically shut
down and won't
restart.
The food is sticking to
the trays.
Mould is appearing on
the dehydrated food.
There is dampness in
the storage container.
The fruits or
vegetables are
discoloured or have
brown spots.
30
Cause
•
The installation has a
connection problem.
•
You have not set a running
time.
•
The appliance has
overheated.
•
The food has not been
allowed to properly cool
before storage.
•
The food is not completely
dry.
•
The storage container is not
airtight.
•
The pieces of food are not
uniform in size, resulting in
uneven drying.
•
The food was dried at too
high a temperature.
•
The exterior is dry and hard,
while the interior is still damp.
•
The food was not left to cool
down properly before it was
stored.
•
The food has not dried
completely.
•
The food has not dried
completely.
•
The food was dried at too
high a temperature.
•
The food is too dry.
Solution
•
Check that the appliance is
properly plugged in.
•
Check that the outlet is working.
•
Set a running time between 1 and
48 hours.
•
The appliance is equipped with
an overheat protection system.
In case of overheating, the
appliance will shut down. Leave
the appliance to cool down.
•
After the first hour, turn the food
over.
•
Before placing the food on the
trays, spray or lightly coat the
trays with vegetable oil.
•
Check how dry the pieces of food
are.
•
Cut the pieces of food and check
how dry they are inside.
•
Leave the food to cool before
storing.
•
Check how dry the pieces of food
are.
•
Cut the pieces of food and check
how dry they are inside.
•
Pre-treat the cut fruit with lemon
or lime juice and water (1 part
lemon to 4 parts water).
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