Dalbach GS60V-45-01 Manual De Instrucciones página 50

Ersatzteile / Kundenservice
24 Warranty terms
As the buyer of an Dalbach appliance, you are entitled to the statutory warranty under
the purchase contract with your dealer. In addition, we grant you a warranty on the
following terms:
Warranty period
The warranty period is 24 months from the date of purchase (proof of purchase must be
presented). During the first 6 months, defects in the appliance are remedied free of
charge, on condition that the appliance is accessible for repairs without any great effort.
During the following 18 months, the buyer is obliged to prove that the defect already
existed at the time of delivery.
In the case of commercial use (e.g. in hotels, canteens) or joint use by several
households, the warranty period is 12 months from the date of purchase (proof of
purchase must be presented). During the first 6 months, defects in the appliance are
remedied free of charge, on condition that the appliance is accessible for repairs without
any great effort. During the following 6 months, the buyer is obliged to prove that the
defect already existed at the time of delivery.
The claim under warranty does not prolong the warranty period for either the appliance
or for newly installed parts.
Scope of the defect remedy
Within the periods indicated, we will remedy all defects in the appliance that are
demonstrably attributable to poor workmanship or material flaws. Replaced parts become
our property.
The warranty does not cover:
Normal wear, deliberate or negligent damage, damage resulting from a failure to observe
the instruction manual, improper installation and set-up or connection to the wrong
mains power supply, damage caused by chemical or electrothermal effects or other
abnormal environmental conditions, glass, paintwork or enamel damage and possible
differences in colour as well as defective lamps.
Defects in the appliance resulting from transport damage are also not covered. We are
also not obliged to perform defect remedies, if – without our express written
authorisation – work is carried out on the Dalbach appliance by unauthorised persons or
third-party parts have been used. This limitation shall not apply to faultless work carried
out by a qualified person using our original parts to adapt the appliance to the technical
safety regulations of another EU member state.
Scope
Our warranty applies to appliances purchased in an EU member state and operated in the
Federal Republic of Germany or Austria.
For appliances purchased in one EU member state and moved to another EU member
state, defect remedies will be carried out within the framework of the national warranty
terms. The obligation to provide services under warranty shall apply only as long as the
appliance satisfies the technical regulation of the country in which the warranty claim is
made.
For repairs outside the warranty period:
• If an appliance is repaired, the repair invoices are payable immediately without
deduction.
• If an appliance is inspected or a started repair is not completed, flat-rate travelling
expenses and labour costs will be invoiced.
Advice from our After Sales Service centre is free of charge (see chapter "After
Sales Service").
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