Motorola WAVE PTX TLK 25 Serie Guía De Resolución De Problemas página 14

MN009548A01-AC
Chapter 2: Troubleshooting
Model Indications
○ "Service code 0622"
○ "Service code 0624"
● The device vibrates.
● The top and bottom crescent red LED
blinks twice.
2.5.4
WAVE PTX Activation Failure
Model Indications
TLK 110 The radio display shows the following
indications:
● Error 0622 or Error 0623 service
codes.
TLK 25 The device shows the following indica-
Series tions:
● The voice announcement sounds one
of the following service codes:
○ "Service code 0620"
○ "Service code 0622"
○ "Service code 0624"
● The device vibrates.
● The top and bottom crescent red LED
blinks twice.
2.5.5
Wrong Display and Voice Announcements Language
This section is only applicable to TLK 110 model.
14
Resolutions
2. Click Generate Activation Code under
Activation Status to re-initialize the
WAVE account.
Resolutions
On the WAVE PTX Portal, verify that the de-
vice name appears in the Users page and
STATUS column shows Active. If the STA-
TUS column shows Disabled, you must reac-
tivate the user's status.
Perform the following actions to reactivate
users:
1. Select the users in the Users page.
2. In the Actions menu, click Activate.
3. Click OK.
Verify the selected users return to Active sta-
tus.
Click the Reactivate link from the Activation
Code column to re-initialize the WAVE PTX
account.
On the WAVE PTX Portal, verify that the de-
vice name appears in the Users page and
STATUS column shows Active.
If the STATUS column shows Deactivated,
perform the following actions:
1. Click Activate under Activation Status.
2. Click Generate Activation Code under
Activation Status to re-initialize the
WAVE account.