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Motorola WAVE PTX TLK 25 Serie Guía De Resolución De Problemas página 20

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MN009548A01-AC
Chapter 2: Troubleshooting
Device Cannot Install Software Update
Model
Indications
TLK 110
The radio shows the following indica-
tions:
Your radio status bar shows
ware Downloading icon.
Rebooting the radio does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal the SOFTWARE DOWNLOA-
DED column shows True.
TLK 25
The device shows the following indica-
Wi-Fi
tions:
The device vibrates.
The voice announcement sounds
"Service code 0724".
The red crescent LED blinks twice mo-
mentarily.
Rebooting the device does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal, the SOFTWARE DOWNLOA-
DED column shows True.
2.5.11
Bluetooth Connectivity Problems
Model
Indications
TLK 110
The radio shows the following indica-
tions:
Bluetooth is enabled.
Bluetooth accessory name appears in
the Bluetooth menu.
TLK 25
The device shows the following indica-
Wi-Fi
tions:
Bluetooth is enabled.
Bluetooth accessory cannot be con-
nected to the device.
20
Resolutions
Soft-
1. Reboot or power-cycle your device.
2. If issues persist, perform the
vice Locally on page 11
Resolutions
1. On your radio and Bluetooth accessory,
clear the Bluetooth pairing. For more in-
formation, see MN009326A01,TLK 110
Portable Radio User Guide.
2. On your radio or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
1. On your device and Bluetooth accesso-
ry, clear the Bluetooth pairing. For more
information, see MN009911A01,WAVE
PTX
TLK 25 Wi-Fi Device User Guide.
2. On your device or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
Wiping De-
task.

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