Warranty
Limited Warranty
Blackmagic Design warrants that this product will be free from defects in materials and
workmanship for a period of 12 months from the date of purchase. If a product proves to be
defective during this warranty period, Blackmagic Design, at its option, either will repair the
defective product without charge for parts and labor, or will provide a replacement in exchange
for the defective product.
In order to obtain service under this warranty, you the Customer, must notify Blackmagic Design
of the defect before the expiration of the warranty period and make suitable arrangements for
the performance of service. The Customer shall be responsible for packaging and shipping the
defective product to a designated service center nominated by Blackmagic Design, with
shipping charges pre paid. Customer shall be responsible for paying all shipping charges,
insurance, duties, taxes, and any other charges for products returned to us for any reason.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. Blackmagic Design shall not be obliged under
this warranty: a) to repair damage resulting from attempts by personnel other than Blackmagic
Design representatives to install, repair or service the product, b) to repair damage resulting
from improper use or connection to incompatible equipment, c) to repair any damage or
malfunction caused by the use of non Blackmagic Design parts or supplies, or d) to service a
product that has been modified or integrated with other products when the effect of such a
modification or integration increases the time or difficulty of servicing the product.
Exposing URSA Viewfinder to direct sunlight could damage the viewfinder display as the
viewfinder optics act as a magnifying glass. Image retention or burn-in could happen on OLED
panels when static or high contrast images, such as frame guides, are displayed on the panels
for extended periods. To avoid this, ensure the IR sensor for face detection is not covered
deliberately and disconnect the viewfinder when not in use for prolonged periods. Image
retention is not covered by this product warranty.
THIS WARRANTY IS GIVEN BY BLACKMAGIC DESIGN IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. BLACKMAGIC DESIGN AND ITS VENDORS DISCLAIM ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
BLACKMAGIC DESIGN'S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS
DURING THE WARRANTY PERIOD IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO
THE CUSTOMER. BLACKMAGIC DESIGN WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER BLACKMAGIC
DESIGN OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
BLACKMAGIC DESIGN IS NOT LIABLE FOR ANY ILLEGAL USE OF EQUIPMENT BY
CUSTOMER. BLACKMAGIC IS NOT LIABLE FOR ANY DAMAGES RESULTING FROM USE OF
THIS PRODUCT. USER OPERATES THIS PRODUCT AT OWN RISK.
© Copyright 2017 Blackmagic Design. All rights reserved. 'Blackmagic Design', 'URSA', 'DeckLink', 'HDLink', 'Workgroup Videohub',
'Multibridge Pro', 'Multibridge Extreme', 'Intensity' and 'Leading the creative video revolution' are registered trademarks in the
US and other countries. All other company and product names may be trademarks of the respective companies with which they
are associated.
Warranty
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