PROBLEM
TROUBLESHOOTING
Fluid is not
• Immediately stop treatment.
circulating
• Check to see that the tubing is properly placed in
during
the L-shaped tubing guides of the Pump Unit.
TRANSDISCAL*
• Check to see that burette reservoir has been
Disc Biacuplasty
filled.
Treatment Mode
• Check to see that the float in the burette is not
occluding the flow of water from the burette.
• Check to the see that the Tube Kit is correctly
connected to the Probes.
• Ensure that the tubing coming out of the bottom
port of the burette is the portion that is in the
pumphead.
• Check for leaks or occlusions in the Tube Kit.
Pump is making
Check to see that the there is nothing in the pump
abnormal noises
that could be impeding the pump's motion.
Pumps are
This is normal. The RF Generator will alter the
running at
pump speeds in order to maintain similar probe tip
different speeds
temperatures.
Pump stops
This is normal. The RF Generator stops the pumps
during
during pretreatment cooling for identification
pretreatment
purposes.
cooling
Only one pump
Check to see that you have enabled two Probes for
is rotating when
treatment in the TraNSDiSCal* Disc Biacuplasty
both should be.
Advanced Settings on the RF Generator.
Customer Service and Product Return Information
If you have any problems with or questions about HalyarD* COOliEF* Cooled RF
Equipment, contact our technical support personnel.
Halyard Health
5405 Windward Parkway
Alpharetta, GA 30004 USA
E-mail: PMPorders@hyh.com
1-844-425-9273 (1-844-HALYARD)
4
Notes
In order to return products under limited warranty you must have a return
authorization number before shipping the products back to Halyard Health.
Limited Warranties
Halyard Health warrants that these products are free from defects in original
workmanship and materials. If these products prove to be defective in original
workmanship or original materials, Halyard Health, in its absolute and sole
discretion, will replace or repair any such product, less charges for transportation
and labor costs incidental to inspection, removal or restocking of product.
This limited warranty applies only to original factory delivered products that have
been used for their normal and intended uses. Halyard Health's limited warranty
shall NOT apply to Halyard Health's products which have been repaired, altered
or modified in any way and shall NOT apply to Halyard Health's products which
have been improperly stored or improperly installed, operated or maintained
contrary to Halyard Health's Instructions. The warranty period for HalyarD* RF
Probes and RF Generator Connector Cables is 90 days from the date of purchase,
unless otherwise stated.
Disclaimer and Exclusion of Other Warranties
There are no warranties of any kind, which extend beyond the description of the
warranties above. Halyard Health disclaims and excludes all warranties, whether
expressed or implied, of merchantability or fitness for a particular use of purpose.
Limitation of Liability for Damages
In any claim or lawsuit for damages arising from alleged breach of warranty,
breach of contract, negligence, product liability or any other legal or equitable
theory, the buyer specifically agrees that Halyard Health shall not be liable for
damages for loss of profits or claims of buyer's customers for any such damages.
Halyard Health's sole liability for damages shall be limited to the cost to buyer of
the specified goods sold by Halyard Health to buyer which give rise to the claim
for liability.
The buyer's use of this product shall be deemed acceptance of the terms and
conditions of these limited warranties, exclusions, disclaimers and limitations of
liability for money damages.