Malfunctions And Solutions - Wega URBAN Manual De Uso Y Mantenimiento

Malfunctions and solutions

8.6
Problem
NO POWER
NO WATER IN THE HEATING UNIT
TOO MUCH WATER IN
THE HEATING UNIT
STEAM NOZZLES DO NOT
RELEASE STEAM
STEAM NOZZLES RELEASE WATER
OR STEAM MIXED WITH WATER
NO BEVERAGES ARE DISPENSED
WATER LEAKS FROM THE MACHINE
COFFEE IS TOO HOT OR TOO COLD
COFFEE IS BEING DISPENSED
TOO QUICKLY
COFFEE IS BEING DISPENSED
TOO SLOWLY
COFFEE GROUNDS ARE WET
THE DISPLAY INDICATES NON-
COMPLIANT PRESSURE
COFFEE GROUNDS FOUND IN CUPS
THE CUP IS DIRTY WITH
COFFEE SPLASHES
• COFFEE IS BEING
DISPENSED UNEVENLY
• THE COFFEE DOSE IS
NOT AS REQUESTED
BLOCK IN ELECTRONIC SYSTEM
WATER IS LEAKING FROM THE PUMP Pump fault.
THE MOTOR STOPS SUDDENLY
OR THE THERMAL PROTECTOR SI
TRIGGERED BY A POWER OVERLOAD
THE PUMP IS WORKING BELOW
THE NOMINAL FLOW RATE
THE PUMP IS NOISY
Turn the machine o and contact a Quali ed Technician if the alerts on the diplay are in grey.
72 272
of
Cause
The machine is o .
The water supply tap is shut o .
Fault in electrical or hydraulic system.
• The nozzle sprayer is clogged.
• The machine is o .
Fault in electrical or hydraulic system.
• The water supply tap is shut o .
• The co ee has been ground too nely.
• The tray is not draining.
• The drain pipe is broken, has detached, or the water
ow is obstructed.
Fault in electrical or hydraulic system.
The co ee has been ground too coarsely.
The co ee has been ground too nely.
• The dispensing group is dirty.
• The dispensing group is too cold.
• The co ee has been ground too nely.
• The co ee is too old.
Hydraulic system fault.
• The lter holder is dirty.
• The lter holes are worn.
• The co ee has not been ground evenly.
• The co ee has been ground too coarsely.
• The lter's edge is damaged.
The co ee has been ground too nely.
Fault in electrical or hydraulic system.
Pump fault.
Pump fault.
Pump fault.
Action
Turn machine on.
Open the water supply tap.
Turn o the machine and contact Technical Support.
• Clean the steam nozzle sprayer.
• Turn machine on.
Turn o the machine and contact Technical Support.
• Open the water supply tap.
• Adjust the co ee grind.
• Check the sewer drain.
• Check and restore the drain pipe connection to
the tray.
Turn o the machine and contact Technical Support.
Adjust the co ee grind.
Adjust the co ee grind.
• Wash the group with the blind lter.
• Wait for the group to fully heat up.
• Adjust the co ee grind.
• Replace with fresh co ee.
Turn o the machine and contact Technical Support.
• Clean the lter holder.
• Replace the lter.
• Adjust the grinder as appropriate.
• Adjust the co ee grind.
• Replace the lter.
Adjust the co ee grind.
Turn o the machine and contact Technical Support.
Turn o the machine and contact Technical Support.
Turn o the machine and contact Technical Support.
Turn o the machine and contact Technical Support.
Turn o the machine and contact Technical Support.
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