60 TROUBLESHOOTING
Problem
Upper rack is crooked.
Dishwasher
continuously chimes
when the door is
opened, during or
right after a cycle has
completed.
Dishwasher chimes if
panel is touched during
operation.
Dishwasher did not
finish cycle.
Leaking in front of unit
Trouble connecting
the appliance to a
home Wi-Fi network
using the smartphone
application.
P1, P2, P3, or P4
appears in display.
Possible Cause
Rack is poorly adjusted.
This is a safety measure.
Contact with escaping
steam or the hot contents
of the dishwasher could
result in injury.
Bumping into or touching
the control panel during
operation may result in
a disabled button sound.
Only the Power, Start, and
Control Lock buttons are
enabled during operation
to prevent cycle settings
from being changed
inadvertently.
Door was opened during
cycle.
Dishwasher not leveled
properly.
Wrong detergent used.
The password for the Wi-
Fi that you are trying to
connect to is incorrect.
Mobile data for your
smartphone is turned on.
The wireless network
name (SSID) is set
incorrectly.
The router frequency is
not 2.4 GHz.
The appliance is too far
from the router.
The Download cycle is
selected.
Solutions
• See the Height Adjustable Upper Rack
section.
• Close the door until the dishwasher and
dishes have cooled down. The chiming
will stop if the door is closed or the interior
temperature has cooled.
• Button sounds can be turned off by pressing
and holding Extra Dry and Delay Start
simultaneously for three seconds.
• The end of cycle chime and safety alert
sounds will still sound.
• If the door is opened during a cycle, the Start
key must be pressed within 4 minutes or the
machine turns off and all settings are lost.
• Verify the unit is level from side to side and
from front to back. See leveling instructions
in the Installation section.
• If excessive sudsing is causing the leak,
allow the foam to subside for 24 hours then
clean the inside of the tub with milk.
• Find the Wi-Fi network connected to your
smartphone and remove it, then register your
appliance on SIGNATURE KITCHEN SUITE.
• Turn off the Mobile data of your smartphone
and register the appliance using the Wi-Fi
network.
• The wireless network name (SSID) should
be a combination of English letters and
numbers. (Do not use special characters.)
• Only a 2.4 GHz router frequency is
supported. Set the wireless router to 2.4 GHz
and connect the appliance to the wireless
router. To check the router frequency, check
with your Internet service provider or the
router manufacturer.
• If the appliance is too far from the router, the
signal may be weak and the connection may
not be configured correctly. Move the router
closer to the appliance.
• This is not an error code. This code indicates
the current Download cycle.