Troubleshooting (instructions on the display)
In all cases, refer to the information on the functions you are using or would like to use in
the relevant chapters.
If you are not able to resolve the problem, refer to the information provided below as
there may be a fault in the system requiring the intervention of a Jacuzzi® Technical Sup-
port Centre.
Hammam
The number of programme sessions carried out exceeds 40.
This message acts as a reminder that only a few hammam, tepidarium and/or calidarium
sessions can be carried out before a scale removal cycle must be performed.
Hammam
The maximum number of programme sessions (60) have been carried out; the system
is locked.
You must perform a scale removal cycle (see the relevant chapter).
Hammam
One or more programmes have failed to activate
If you have just restored the power supply, wait a few minutes in order for the control system
to initialise the electronic management system; if you have attempted to activate one
programme immediately after another, you must wait until the steam generator can be
drained and rinsed.
- Try pressing the key of the selected programme, waiting for it to switch off and press again
within 20 seconds.
- The key panel lock may be engaged (see relative chapter).
- The key panel may be out of order. Contact Jacuzzi® Customer Service.
Hammam
The scale removal cycle was accidentally activated.
Do not pour any liquid in the nozzle. Stop the cycle as described in the relevant chapter. Alter-
natively, wait for 10 minutes after the button was pressed, so that the program automatically
switches itself off.
Hammam
Loading/emptying of water in the steam generator was not carried out.
Check that the water system is functioning correctly; try turning off and then turning on the
main switch, wait until draining and rinsing are complete and then try to re-start the function:
if the problem persists, contact a Jacuzzi® Service Centre.
Bio sauna/Roman sauna
There is a water shortage in the steamer.
Fill up the steamer, leaving 10 cm from its opening; if an automatic water filling device is
installed, check that the tap on the supply pipe is open and/or the water system is functioning
correctly.
Before filling the steamer tank, if this was in use, wait at least 5 minutes so
that the inner heating element can cool down.
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