ENGLISH OTHER
Please note that this section details warranty terms applicable to
RHEO KNEE
/RHEO KNEE
XC in countries outside of United States of
®
®
America, Canada, Australia and New Zealand. Terms of warranty for the
United States, Canada, Australia and New Zealand are detailed in a
previous section.
EXTENSION OF THE STATUTORY RIGHTS
This limited manufacturer's warranty of Össur applies to the ultimate
purchaser of the RHEO KNEE
/RHEO KNEE
XC ("customer"). Statutory
®
®
claims of the customer or claims of the customer against the vendor/
retailer of the RHEO KNEE/RHEO KNEE XC are neither excluded or
limited as a consequence thereof.
WARRANTY PERIOD
Default warranty period is 24 months from the time of invoicing by
Össur. The preconditions for obtaining the 24-month cover under the
warranty must be met. In the event of resale or other change of owner/
user, the claim under the warranty will, for the remaining warranty period,
transfer to the new owner/user.
AREA OF VALIDITY OF THE WARRANTY
This limited manufacturer's warranty is valid and enforceable worldwide.
Additional guarantee ranging from 36-60 months, can be purchased
separately, at point of sales or at latest within 20 months after initial
purchase date. Total warranty of more than 36 months will include one
mandatory service check at 40 months.
SCOPE OF THE WARRANTY
Össur guarantees that the RK/RK XC is free from any quality defects at
the time of delivery and that such a quality defect will also not occur at a
later point in time within the warranty period, provided that the RK/
RK XC is used for its designated purpose. A quality defect is understood
to be the case when the RK/RK XC is not in the condition referred to in
the functional description given in the product documentation of the RK/
RK XC (part of the product package), in which respect insignificant
anomalies are not taken into account. Certain cases, outlined in this
document, are excluded from the warranty coverage. During the warranty
period, defective RK/RK XC will, at the sole discretion of Össur, be
repaired or replaced, as the case may be, either by Össur or an
authorised distributor. The customer will either receive the repaired RK/
RK XC from Össur or a functional replacement. Exchanged parts or
mounting parts will become the property of Össur. Any additional claims
against Össur cannot be made pursuant to this limited manufacturer's
warranty. Össur will only provide service through clinicians that are
trained and certified by Össur on the use of this product.
ENFORCEABILITY OF THE WARRANTY
In order for the warranty payment to be enforceable, the defect must be
reported to Össur within thirty (30) days of such defect having occurred
within the warranty period. The defective RK/RK XC must be sent to
Össur within thirty (30) days of such defect having occurred within the
warranty period and the original purchase receipt must be included. The
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