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The LED light on the back of the charger indicates the following:
Off: no charging
On: charging device(s)
Blinking: no charging / non-Qi device detected
A blinking light may indicate that one of the safety features is activated, such as Foreign Object Detection
(FOD). FOD is an embedded safety mechanism that automatically stops charging if there is interference
caused by a foreign object such as metal (e.g. coins, paperclips, bankcards). In this case, please remove
any of these objects before charging.
Compatibility
The charger works with any device that supports Qi wireless charging and also with most lightweight
cases (< 3 mm thick). Any cases with a metal lining or metal inside (e.g. magnets, bankcards, etc.) need to
be removed before charging.
Use of the power adapter
The main station comes with a type A (US) power adapter and two separate adapter plugs for type F (EU)
and type G (UK) power sockets. If applicable, please adjust the power adapter by adding the applicable pin
to the original type A (US) power adapter before connecting it to a power outlet.
Questions or feedback? Let us know.
If you have any questions or feedback about the use of the charger, wireless charging or Zens, please take
a look at www.makezens.com or contact Zens customer support via support@makezens.com.
Zens Wireless Charging
Important safety notices
Keep the product away from water.
Do not place or store the product near water or any other liquid.
After cleaning, make sure the product is completely dry before you connect it to an electrical socket
Warning notifications
Check if the voltage indicated on the power adaptor or power plug corresponds to the local voltage
before you connect the adapter to a power outlet.
Never use the charger, power adapter, power plug or USB cable if any of them is damaged in any way.
Only use the official power adapter, power plug or USB cable (supplied together with the charger).
When an unofficial power adapter is used or an incorrect voltage us used for the charger, the light
with blink rapidly and no charging will occur.
Do not place any metallic labels or any objects onto the charger.
Do not use the charger outdoors or near heated surfaces.
If you have a pacemaker or other implanted device, consult your doctor or the manufacturer of the
implanted device before using the charger.
Do not use with an extension cord or overload electrical outlets.
Supervision is needed when used by or near children, disabled persons or those with mental
disabilities.
Return policy / Zens warranty
Dear customer,
All Zens products are designed and manufactured to meet the highest standards and deliver high-quality
performance. In case you encounter any difficulties when using your product, we recommend that you
first consult the user manual or the information in the support section of www.makezens.com.
In the unlikely event of failure during the warranty period Zens will arrange for your product to be serviced.
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