Usb Port For Firmware Updates; Generator Activation - Generac 20 kW Synergy Guia De Instalacion

Operation
7.6 — USB Port for Firmware Updates
A USB port is located beneath the rubber flap adjacent to the control pad, and is provided for firmware updates. Firm-
ware updates must be performed by an Authorized Service Dealer.
NOTE: The USB port is intended for use with a USB thumb drive only. The USB port is not intended for
charging devices such as phones or laptops. Do not connect any consumer electronics to the USB port.
7.7 — Generator Activation
When battery power is applied to the generator during the installation process, the control pad will light up. However,
the generator still needs to be activated before it will automatically run in the event of a power outage.
Activating the generator is a one-time process guided by prompts on the LCD screen. Once the product is activated,
the LCD screen will not display the activation sequence a second time, even if the generator battery is disconnected.
After obtaining the activation code, use the control pad to complete the steps in the Activation Chart below.
Upon first power up of the generator, the display interface will begin an installation wizard. The installation wizard will
prompt the user to set the minimum settings to operate the generator. These settings are: Current Date/Time and Exer-
cise Day/Time. The maintenance intervals will be initialized when the exercise time is entered.
The exercise settings can be changed at any time using the EDIT menu.
If the 12 volt battery is disconnected or the fuse removed, the installation wizard will operate upon power restoration.
The only difference is the display will only prompt the customer for the current Time and Date.
Display Reads:
Up Arrow = (+)
Language
- English +
Down Arrow = (-)
Display Reads:
Activate me (ENT) or
ESC to run in manual
Display Reads:
To Activate go to
www.activategen.com
Display Reads:
SN 1234567890
PASS CODE XXXXX
34
Generator Active is displayed on the
LCD screen when the unit is first
powered up. After displaying firmware
and hardware version codes, as well as
other system information, the Installation
Wizard is launched, and the Language
screen is displayed.
Use UP ARROW or DOWN ARROW to
scroll to desired language.
Press ENTER.
Press ENTER.
Go to www.activategen.com or call 1-
888-9ACTIVATE (922-8482, US & CA
only) if activation passcode is not avail-
able.
If activation pass code is available, wait a
few seconds for the next display.
Use UP ARROW or DOWN ARROW to
increment or decrement the digit to
correspond to the first number of the
pass code.
Press ENTER.
Repeat step to enter remaining digits.
If the wrong language is selected, it may be changed
later using the Edit menu.
Press ESCAPE to abort the activation sequence. NOT
ACTIVATED is displayed and the generator will run in
manual mode only. Disconnect and reconnect the
negative battery cable to restart the activation routine.
If power is removed after a successful activation, no
data is lost, but the time and date must be updated.
Press ESCAPE to return to preceding digits if a
correction becomes necessary.
If attempts to enter the activation code are
unsuccessful, check the number against the code
given on activategen.com. If it is correct, contact 1-888-
9ACTIVATE (922-8482, US & CA only).
Installation Guidelines for Air-Cooled Generators