Generator Troubleshooting - Generac 20 kW Synergy Guia De Instalacion

Troubleshooting
8.2 — Generator Troubleshooting
Active Alarm LED
NONE GREEN
HIGH RED
TEMPERATURE
OVERLOAD RED
REMOVE LOAD
RPM SENSE RED
LOSS
NOT NONE
ACTIVATED
None GREEN
LOW OIL RED
PRESSURE
RPM SENSE RED
LOSS
OVERCRANK RED
LOW VOLTS RED
REMOVE LOAD
FUSE PROB- RED
LEM
OVERSPEED RED
UNDER RED
VOLTAGE
UNDERSPEED RED
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Table 8-2. Generator Diagnostics
Problem
Unit running in AUTO but no
power in house.
Unit shuts down during operation.
Unit shuts down during operation.
Unit was running and shuts down,
attempts to restart.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Unit will not start in AUTO with
utility loss.
Things to
Check
Check Gener- Contact servicing dealer if Generator
ator Discon- Disconnect circuit breaker is in the ON
nect circuit position.
breaker.
Check the Check ventilation around the intake,
LEDs/Screen exhaust and rear of generator. Contact
for alarms. serving dealer if no obstruction is found.
Check the Clear alarm and remove household
LEDs/Screen loads from the generator. Put back in
for alarms. AUTO and restart.
Check the Clear alarm and remove household
LEDs/Screen loads from the generator. Put back in
for alarms. AUTO and restart. If problem returns,
contact servicing dealer to investigate
possible fuel issue.
See if screen Refer to activation section in Owner's
says unit not Manual.
activated.
Check screen If the start up delay is greater than
for start delay expected, contact servicing dealer to
countdown. adjust from 2 to 1500 seconds.
Check the Check oil level. Add oil per Owner's
LEDs/Screen Manual. Contact servicing dealer if oil
for alarms. level is correct.
Check the Clear alarm. Navigate to the BATTERY
LEDs/Screen MENU on the control pad LCD. Contact
for alarms. servicing dealer if battery is GOOD.
Replace battery If CHECK BATTERY is
displayed.
Check the Check fuel line shutoff valve is in the ON
LEDs/Screen position. Clear alarm. Attempt to start
for alarms. the unit in MANUAL. If it does not start
or starts and runs rough, contact servic-
ing dealer.
Check the Clear alarm and remove household
LEDs/Screen loads from the generator. Set back to
for alarms. AUTO and restart.
Check the Check ATO 7.5 Amp fuse. Replace with
LEDs/Screen same type fuse if bad. Contact servicing
for alarms. dealer if fuse is good.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Installation Guidelines for Air-Cooled Generators
Solution