Generac 20 kW Synergy Guia De Instalacion página 53

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Ecode/Active
LED
Alarm
1057 VSCF
RED
Overvoltage
1058 VSCF DC
RED
Undervoltage
1059 VSCF
RED
Field Loss
1061 VSCF
RED
Field Loss
1060 Big Fan Failure
RED
1065 Overfrequency
RED
1066 VSCF Speed
RED
mismatch
1070 Small fan
YELLOW
failure
Installation Guidelines for Air-Cooled Generators
Table 8-3. Synergy Diagnostics (Continued)
Things to
Problem
Check
Unit shuts down
Check the
during operation
LEDs/Screen
or starting.
for alarms.
Unit shuts down
Check the
during operation
LEDs/Screen
or starting.
for alarms.
Unit shuts down
Check the
during starting.
LEDs/Screen
for alarms.
Unit shuts down
Check the
during operation.
LEDs/Screen
for alarms.
Unit shuts down
Check the
during operation.
LEDs/Screen
for alarms.
Unit shuts down
Check the
during operation.
LEDs/Screen
for alarms.
Unit shuts down
Check the
during Operation
LEDs/Screen
or starting.
for alarms.
"Small fan failure"
Check the
is displayed. If
LEDs/Screen
unit was running
for alarms.
in AUTO and
utility returns, it
will continue to
run for one hour to
cool electronics
without fan.
Possible Causes/Solution
Probable causes are:
1) The generator has been overloaded. Remove load and
attempt to restart unit.
2) Generator has started into a severe load. Manually
operate transfer switch back to utility position and try to
restart unit. If problem persists, remove load and attempt
to restart unit again.
The DPE winding supplies this voltage.
1) Alternator or brush damage. Contact servicing dealer.
Unit detects no output voltage while starting.
1) Alternator or brush damage. Contact servicing dealer.
Unit detects loss of output voltage while running.
1) Alternator or brush damage. Contact servicing dealer.
This alarm occurs when the AVR electronics temperature
exceeds 70 C. Possible causes are:
1) AVR filter faulty. Replace AVR filter.
2) Intake or exhaust air path is blocked. Check intake and
exhaust.
3) The BIG fan is not running (only runs when the engine
is running). KEEP FINGERS AWAY FROM FAN HOUS-
ING- PERSONAL INJURY CAN OCCUR IF FAN IS RUN-
NING. Contact servicing dealer.
4) Air leak in AVR enclosure. Contact servicing dealer.
5) Engine running too hot. Inspect air intake and exhaust.
6) Ambient temperature has risen above 60º F. Derate the
generator output per specifications.
If message is displayed when generator is stopped, also
check SMALL fan. Small fan RUNS for 60 minutes after
generator is stopped and keeps electronics cool during
heat soak.
Probable causes are:
1) Overload. Remove load and attempt to restart unit.
2) RPM sensor has failed. Contact servicing dealer.
3) Stepper motor problem. Contact servicing dealer.
1) Fuel problem (pressure loss). Check fuel supply and
attempt to restart unit.
2) A large load is not wired through the Loadshed module.
Contact installing dealer to correct installation.
3) Large overload. Remove load and attempt to restart
unit.
4) Throttle or engine problem. Contact servicing dealer.
Small fan current incorrect. Probable causes are:
1) Fan wiring or mechanical problem. Contact servicing
dealer.
2) Air path is blocked. Check AVR filter.
KEEP FINGERS AWAY FROM FAN HOUSING- PER-
SONAL INJURY CAN OCCUR IF FAN IS RUNNING.
Troubleshooting
47

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