Where to put your Hub
Because your Microchip Cat Flap Connect system communicates wirelessly, the location of
your Hub can affect its performance.
Place the Hub at least 1 metre off the ground
(i.e. on a table that is as clear of obstructions
Avoid positioning your Hub near or in line
of sight of any large amounts of water
(i.e. fish tanks).
Make sure the Hub isn't positioned next to
any large metal objects (i.e. fridges).
Occasionally your Hub may experience connection issues despite following these tips.
For further advice on how to move your Hub closer to your Cat Flap whilst still being
able to connect it to the internet, go to: surepetcare.com/hub-connectivity.
If your Hub loses internet connection for any reason, your Microchip Cat Flap
Connect will still function as normal and retain its settings.
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as possible).
Try to position your Hub so that it is in
line-of-sight of your Cat Flap and within
10 metres distance.
Keep your Hub as far away as possible from any
potential sources of interference (i.e. digital
cordless phones, baby monitors, etc).
Avoid thick walls between the Hub and
the Cat Flap.