9.3
Errors
Code
Name
CHG_E001
ComErrorOptionBoard
CHG_E002
ComErrorGM2Battery
CHG_E003
ComErrorDABattery
CHG_E004
SDCardFullError
CHG_E005
PilotError
CHG_E006
TrakAirError
CHG_E007
UnknownBatteryError
CHG_E008
CHG_E009
VoltageImplausible
CHG_E010
HardwareErrorInterface-
Board
CHG_E011
BatteryErrorGM2Battery
CHG_E012
ChargeProfileLimitExceeded A charge profile limit has
CHG_E013
InvalidConfiguration
CHG_E014
PowerQualityLow
CHG_E015
ComErrorPRISMBattery
CHG_E016
BatteryErrorPRISMBattery
CHG_E017
DisconnectError
CHG_E018
HardwareMismatch
CHG_E019
InvalidProtocolVersion
CHG_E020
WrongPowerModuleFirm-
ware
CHG_E021
TemperatureErrorBattery
CHG_E022
ErrorBatteryElectrolyte
CHG_E023
ComErrorBatteryInterface-
Board
CHG_E024
ComErrorTrakCom
CHG_E025
WrongTrakCOMFirmware
CHG_E027
PlugWearError
CHG_E028
NoPowerModulFound
CHG_E029
ComWarningStatusBoard
CHG_030
28
Description
Consequence/action
Error in communication with
Restart the system.
option board
Communication fault with
The charger stops charging. Inspect the signal cable between battery and
GM2 battery
charger to ensure a signal is being generated.
Communication fault with
The charger stops charging. Inspect the signal cable between battery and
trak | collect on the battery
charger to ensure a signal is being generated.
The SD card is full
The charger stops charging.
Pilot function fault
The charger will not start a charge. Inspect the signal cable between
battery and charger.
Frequent trak | air-failure
Visual inspection of the electrolyte circulation system. Is the hose torn?
This message has to be reset by HOPPECKE Service.
Battery not recognised
The charger will not start a charge. Incorrect battery connected.
The service interval has
Please notify the HOPPECKE service technician.
expired
Battery-charger voltage
The charger will not start a charge. Possible connection of an incorrect or
difference too high
faulty battery. Please notify the HOPPECKE service technician.
Reference voltage not availa-
The charger will not start a charge.
ble on the interface board
Please notify the HOPPECKE service technician.
Battery fault on GM2 battery The charger will not start a charge.
Please notify the HOPPECKE service technician.
The charger will not start a charge.
been exceeded (high or low)
Please notify the HOPPECKE service technician.
Invalid configuration file
The charger will not start a charge.
found or no configuration
Please notify the HOPPECKE service technician.
Poor quality AC grid
Check that the power supply is correct. Restart the system.
Error in communication with
N/A
PRISM battery
Battery error from PRISM
N/A
battery
Disconnected
Disconnect the battery completely.
while current active
Different power module
Restart the system.
types detected
Invalid version of the CAN
N/A
protocol
Incorrect firmware for power
Restart the system.
electronics
The measured temperature
Check the operational environment. Restart the system.
has exceeded the configured
threshold
Electrolyte level too low
Disconnect the battery. Review the electrolyte level. Restart the system.
No AlivePing has been
Check cable connection to battery controller. Restart the system.
received for 3 s
Values outside of tolerance
Restart the system.
Unknown firmware
Check the firmware. Restart the system.
Connector wear fault
Disconnect the battery. Restart the system.
If necessary, reset plug wear in the Service menu.
No power electronics found
Check the power modules. Restart the system.
PowerMaster
Restart the system.
communication fault
Power modules have been
Restart the system.
temporarily disabled due
to the safety function being
triggered