Frequently Asked Questions (Faq) - Ottobock 3D L.A.S.A.R. Posture Instrucciones De Uso

5.5 Frequently asked questions (FAQ)

Live view
What should I do if the camera image only appears in the live view with a major delay?
•
Delays are caused by WiFi problems. In case of a long delay (> 5 seconds), try the following steps to solve the
problem:
1. Check if anything in the vicinity (such as metallic objects, WiFi router) is interfering with the WiFi signal. For
example, do not place the mini-computer in a metal cabinet or shelf.
2. Switch from the live view to the patient overview. This resets the WiFi connection.
3. Restart the product (switch off according to the section "Switching off" - see Page 115, wait 30 seconds,
switch on according to the section "Switching on" - see Page 77).
Internet
Is Internet access required to use the product?
•
Internet access is not required to use the product. A connection to the Internet is prohibited for security reasons.
Hardware
Can different hardware be used?
•
Using hardware that has not been approved for the purpose by Ottobock is prohibited.
Can I verify that the device is still measuring correctly?
•
Use a gymnastics rod to apply pressure to the plate in a defined way. The 3D vector has to run directly on the rod
from the tip to the load transmission point (section "Checking the calibration" – see Page 115)
Can the force measurement plate be wet cleaned?
•
Wet cleaning is possible as described in the section "Cleaning" (see Page 121).
• Can additional markings be applied to the force measurement plate?
The force measurement plate is marked with orientation lines for patient alignment. Colour markings and stickers
may be applied to the plastic edge, provided they are not highly reflective and do not cover the LEDs.
What is the maximum permissible patient weight?
•
150 kg
Mini-computer
• What does the beep mean after turning on the mini-computer?
The beep tells you that the mini-computer has been turned on and the operating system is booting up.
How can I tell that the mini-computer has booted up?
•
Some time after the mini-computer is turned on (about one minute), all four LEDs on the force measurement plate
flash at the same time at least twice. A WiFi network with "3DLASAR" in the SSID (name) is visible to WiFi-cap­
able devices (such as telephones, laptops, tablets).
Tablet
Can a different tablet be used?
•
In order to ensure the reliability of the product as a measuring device, only the supplied tablet may be used.
• Can the tablet be used without the micro-SD card?
No, the patient database is stored on the micro-SD card.
Can the tablet be used for e-mail?
•
This is not possible because connecting the tablet to the Internet is not permitted. Only Bluetooth or the USB cable
may be used for transferring data.
Can the images be sent and printed from the tablet?
•
The images cannot be exported directly. However, two formats are provided for the export of images and patient
data:
1. PDF files
2. Data Station files
Bluetooth or the USB cable is used for data transfer to a computer. The data can be printed using a PDF viewer or
the Ottobock Data Station.
Software
Are software updates provided? How do you find out about them?
•
Ottobock informs you of software updates and provides detailed installation instructions.
The information is sent by e-mail.
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