Status
LED
The LED
ring is lit
up yellow
The LED
ring is lit
up green
The LED
ring is
flashing
red
14.2.3 Error messages while establishing a connection with the cockpit app
Error message
Device not found
Component was con
nected to another
device. Establish con
nection?
Charging status
indicator (5 LEDs)
LED 2 and 4 are lit up Charger excess tem
LED 1, 3 and 5 are lit
up
Cause
The connection could
not be established as no
component with the
entered serial number
could be found.
The component was
connected to another
device/remote control.
Error
perature
Excessively high or
low temperature of the
prosthesis
The prosthesis is not
being charged
Distance between bat
tery charger and
receiver of the char
ging unit too great.
The battery charger is
functional but not con
nected to the receiver,
or the distance
between the battery
charger and receiver
of the charging unit is
too great.
The prosthesis is not
being charged
Defective battery
charger.
Correction
Compare the serial number entered with
that of the component, then try to establish
the connection again.
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis
connected, tap the "Cancel" button.
Resolution
Check whether the
specified ambient con
ditions for charging the
battery are met (see
Page 89).
Connection may be
improved by reducing
the distance between
the charger and receiv
er of the charging unit.
Connect the battery
charger or reduce the
distance between the
charger and the receiv
er of the charging unit
on the prosthesis.
Reset the error by dis
connecting and con
necting the power sup
ply.
If the error persists, the
battery charger and
power supply must be
inspected by an
authorised Ottobock
Service Centre.
Ottobock | 87