Troubleshooting Tips - Astute Medical ASTUTE140 METER Manual Del Usuario

Maintenance and Troubleshooting

Troubleshooting Tips

Problem
ASTUTE140 ®
Meter will not
power on
Test cartridge
drawer is
jammed
74
Action to Take
When AC power is being used:
1. Ensure that the AC power adapter is connected correctly and securely to a
power source and to the ASTUTE140
2. If the problem continues, connect the AC power adapter to a different
power source.
3. If the problem persists, call Astute Technical Support (See "Contacting Astute
Medical, Inc." on p. 7 for contact information).
When battery power is being used:
1. Disconnect the AC power adapter from the electrical power source.
2. Ensure that the four AA batteries are correctly installed, with the ends of the
batteries facing up according to the + and – signs diagrammed in the battery
compartment (See p. 14).
3. If the problem continues, replace the four AA batteries.
4. If the problem persists, call Astute Technical Support (See "Contacting Astute
Medical, Inc." on p. 7 for contact information).
Do not pull or force the drawer open or closed. Reset the ASTUTE140
disconnecting the AC power adapter (or removing the AA batteries if the power
adapter is not being used). Wait 30 seconds and reconnect the AC power adapter (or
reinsert the batteries if the AC power adapter is not being used). If the drawer is still
jammed, insert a paper clip into the small hole on the back of the ASTUTE140
® Meter.
Meter by
®
to manually open
the drawer.
If the drawer still
does not open, call
Astute Technical
Support (See
"Contacting Astute
Medical, Inc." on
p. 7 for contact
information).
©Astute Medical, Inc. 2020 PN 300153MULTI Rev A 2020/01/07
ASTUTE140 Meter
®
® Meter