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Possible
Error meaning
Error Code
E2
Overheating of the cooking
zone temperature sensor
E3
Wrong pot
E4
Configuration error
EA.
Internal error
EH
Temperature sensor blocked
for the cooking zone
E5
No communication
between
the user interface and the
induction generator
Generator
Notes: If no error code is displayed and the user interface does not react to key presses, check the supply voltage for missing line conductors,
missing jumpers or incorrect 400 V connections.
Hob behaviour
Possible cause
The corresponding cooking zone
Empty pots
is switched OFF
Wrong pots
Pot or glass temperature too high
Electronics temperature too high
The corresponding cooking zone
The pots are losing their magnetic
or zones are switched OFF
properties
Internal error in the generator
circuit
The pot creates an abnormal
operating point on the module
which can damage devices, e.g.
the IGBT.
The cooking zone cannot be
The induction module is not yet
switched
configured
ON
Induction module configuration
data error
Cooking zones are switched OFF Interference or abnormal signal
detected
condensate on PCB)
Hardware defect (e.g. wrong
flash or MCU, defective inductor)
The corresponding cooking zone
Insufficient temperature variation
is switched OFF
after switching on the hob
The cooking zone cannot be
Defective LIN wiring or
SWITCHED ON
power supply wiring (e.g.
line conductor missing)
No mains voltage on the
slave board
Internal error in the generator
or filter circuit
(Mixed
relay voltage error - Faulty
hardware device
Data configuration error
Solution to Problem
Do not heat empty
pots
Use appropriate pots
Cooling system
Use appropriate pots
Replace the generator
1. The error is automatically cleared
after 8s and the cooking zone can
be used again. In case of subsequent
errors, the pots must be replaced.
2. Replace the generator if the error
occurs without a pot on the cooking
zone.
Perform manual configuration (see
Touch Control documentation for
details)
Delete
and
cooking zone. If the steps listed are
unsuccessful, replace the module
1. Switch off the hob, remove all pots
(e.g.
EMC
noise,
and allow the hob to cool down
2. If the error persists:
Replace the generator
1. Switch off the hob, remove all pots
and allow the hob to cool down
2. If the error persists:
Replace the generator
3. If the inductor is defective:
Replace the inductor
Cool the glass
Check
wiring
voltage
Check mains voltage connection
on the slave board
Replace the generator
version)
HiLight
Replace the generator
Delete and reconfigure the
cooking zone.
EN
reconfigure
the
and
supply
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