eSolutions eProWallbox Manual Del Usuario página 201

Error
Error
code /
Description
Issue
Inconsistency
between the wallbox
300
contactor command
and feedback
Short circuit detected
on the Control Pilot
301
line
State E or F set on
302
the Control Pilot line.
Control Pilot
303
disconnected.
Proximity Pilot
304
disconnected.
Broken Proximity
305
Pilot detected.
Diode fault detected
on Control Pilot line
306
(no -12V).
Control Pilot
307
disconnected.
Inconsistency
between the motor
command and
308
feedback, or the
motor is in an error
condition.
Motor check
error during EVSE
309
initialization phase.
Error detected
before charging (PP
not detected, or
310
motor fault, or CP not
detected).
Error detected after
charging (motor
311
fault, or CP not
disconnected).
Troubleshooting
Restart eProWallbox from the circuit breaker in the electrical panel, leaving the eProWallbox switched
off for at least 60 seconds.
If socket is damaged avoid using charging station and contact customer service.
Check that the problem is neither cable nor vehicle related and attempt another charging session
(if possible with another vehicle or another cable)
Unplug and plug in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the problem is not cable nor vehicle related and attempt another charging session (if possi-
ble with another vehicle or another cable)
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session
(if possible with another vehicle or another cable)
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session (if
possible with another vehicle or another cable)
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session
(if possible with another vehicle or another cable)
Attempt a new charging session, unplugging and reinserting the cable from both the charging station
and vehicle inlet.
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session
(if possible with another vehicle or another cable)
Attempt a new charging session unplugging and reinserting the cable from both charging station and
vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Restart eProWallbox from the circuit breaker in the electrical panel, leaving the eProWallbox switched
off for at least 60 seconds.
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session (if
possible with another vehicle or another cable)
Unplug and plug-in again the cable connector, making sure it is fully inserted inside the charging sta-
tion socket and vehicle inlet.
Check that the cable connectors are fully inserted inside the charging station socket and vehicle inlet.
Check that the problem is neither cable nor vehicle related and attempt another charging session
(if possible with another vehicle or another cable)
30
Use r Man ual