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Idiomas disponibles
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine adjustments
and maintenance procedures are not covered by the warranty.
Problem
Ice machine does not operate.
Ice machine stops, and can be restarted
by turning the ice machine OFF and
then ON.
Ice sheet is thick.
Ice machine does not release ice or is
slow to harvest.
Ice machine does not cycle into harvest
mode.
Ice quality is poor (soft or not clear).
Ice machine produces shallow or
incomplete cubes, or the ice fill pattern
on the evaporator is incomplete.
Low ice capacity.
Part Number 0000017452 Rev 00 06/22
Section 5
Troubleshooting
Possible Cause
No electrical power to the ice machine.
Ice machine needs to be turned on.
Service Limit Feature stopping the ice machine.
Power button was turned off/on during freeze
cycle and ice remained on evaporator.
Ice machine is dirty.
Ice machine is not level.
Low air temperature around ice machine.
The six-minute freeze time lock-in has not
expired yet.
Uneven ice fill (thin at top of evaporator).
Poor incoming water quality.
Water filtration is poor.
Ice machine is dirty.
Water softener is working improperly (if
applicable).
Water filtration is poor.
Hot incoming water.
Incorrect incoming water pressure.
Ice machine is not level.
The condenser is dirty.
High air temperature around ice machine.
Inadequate clearance around the ice machine.
Objects stacked around ice machine, blocking
airflow to condenser.
Hot incoming water.
To Correct
Replace the fuse/reset the breaker/turn on the
main switch/plug power cord into receptacle.
Press the Power button to start ice making.
Refer to "Service Limit Feature" on the next
page.
Allow ice to thaw and release from evaporator,
then restart.
De-scale and sanitize the ice machine.
Level the ice machine.
Air temperature must be at least 40°F (4°C).
Wait for freeze lock-in to expire.
See "Shallow or Incomplete Cubes" below.
Contact a qualified service company to test
the quality of the incoming water and make
appropriate filter recommendations.
Replace the filter.
De-scale and sanitize the ice machine.
Repair the water softener.
Replace the filter.
Connect the ice machine to a cold water supply.
Water pressure must be 20 – 80 psi
(137.9 – 551.5 kPa).
Level the ice machine.
Clean the condenser.
Air temperature must not exceed 110°F (43°C).
Provide adequate clearance.
Remove items blocking airflow.
Connect the ice machine to a cold water supply.
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