TROUBLESHOOTING
Status and error messages on the display
Status message
Cause
APPL
Handpiece is not connected or the connection to the handpiece is disconnected during shock
wave triggering
Err 1
Error in high-voltage generator
Err 2
Error in high-voltage generator
Err 3
Error in high-voltage generator
Err 4
Error in high-voltage generator or HV communication cable between processor PCB and high
voltage generator defective
Err 5
HV communication cable between processor PCB and high voltage generator defective
Err 6
Memory module in device defective
Err 7
Memory module in handpiece defective
Err 8
Error on processor PCB
Err 9
Error on processor PCB
Err 10
Data error in handpiece storage module
Err 11
Handpiece is not programmed
Err 12
Handpiece is not approved for this device
Shock wave indicator blinks
Handpiece is close to the end of its service life. (approx. 100,000 shock waves in reserve)
Handpiece is close to the end of its service life. (approx. 50,000 shock waves in reserve)
Shock wave indicator "End"
Handpiece is at the end of its service life (shock wave triggering no longer possible)
If the problem canot be solved with this table, please contact the service department or return the device for repair.
Do not attempt a repair by yourself !
Device error
Possible cause
Device is not functional
Power switch is not ON
The power cable is not connected
No line / mains voltage
Line / mains fuse defective
No shock wave
Foot pedal not connected or defective
84
Corrective action
Connect the handpiece
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Contact service department
Connect approved handpiece
Actuate the "F2" function button, blinking is deactivated
Blinking cannot be deactivated
Connect a new handpiece
Corrective action
Actuate the power switch
Connect the power cable
Check in-house power supply
Replace line / mains fuse
Connect or replace foot pedal