Sartorius Gold & Carat II Line GL822I-2 Serie Instrucciones De Manejo página 32

Malfunctions
10 Malfunctions
10.1 Warning Messages
Warning Fault
message
APP.ERR. The device has
measured an
invalid weight
value.
DIS.ERR. The value to be
output cannot be
shown in the oper-
ating display.
HIGH or The device is over-
ERR 55 loaded.
LOW or The modulation of
ERR 54 the weighing con-
verter inside the
device is too low.
COMM.ERR. The device is not
receiving any
weight values.
PRT.ERR. The [Print] key is
locked.
SYS.ERR. The system data is
faulty.
ERR 02 The device cannot
be calibrated when
starting the calibra-
tion function due to
a zero point error.
32 Operating Instructions Gold&Carat II Line
Cause
The applied weight is too
low.
The weight value is negative.
No sample has been placed
on the balance.
The data to be displayed is
not compatible with the set
display format.
The device's maximum
weighing capacity has been
exceeded.
No weighing pan has been
placed on the balance.
A previously forgotten
weight was removed after
starting the device.
An error exists in the weigh-
ing system or in the device
electronics.
No communication exists
between the control mod-
ule and the weigh cell.
The data interface for print
output is set to xBPI mode.
A memory error exists in
the control module.
The device was not zeroed
before calibration.
The device is loaded.
Remedy
Increase the applied weight to
more than the minimum load.
Place the sample on the
balance.
Adjust the display settings in
the menu, e.g. resolution, unit,
decimal places.
Reduce the applied weight to
below the device's maximum
weighing capacity.
Insert the weighing pan into
the device and switch the
device off and on again.
Contact Sartorius Service.
Wait until the control module
restores the communication
with the weigh cell.
If the problem occurs again:
Contact Sartorius Service.
Reset the menu to the factory
settings.
If the problem occurs again:
Contact Sartorius Service.
Switch the device off and on
again.
If the problem occurs again:
Contact Sartorius Service.
Zero the device.
Check the preload and set if
necessary.
Remove the sample from the
weighing pan.
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