Warning
Fault
message
ERR 10
Taring is not
possible.
ERR 11
The weight value
cannot be saved in
the tare memory.
10.2 Troubleshooting
Fault
The operating display
is blank.
The displayed weight
value changes con-
stantly.
The weight readout
displayed by the de-
vice is obviously wrong.
For a conformity-
assessed device: The
[Invalid weight value]
display appears.
Cause
The device cannot be
manually tared because an
application program has the
tare memory reserved.
The weight value is negative
or "zero".
Cause
The device is disconnected.
The power supply unit is not connected.
The installation site is unstable.
A foreign object is positioned between
the weighing pan and the housing.
The device has not been calibrated and
adjusted.
The device was not tared before
weighing.
The cause of this fault is displayed after
pressing the [Change] key. At the same
time, the "Toggle between weight units"
function is locked.
ISOCAL.E.: The device needs to be
calibrated and adjusted.
WARMU.xx.: The device is in the warm-up
phase and has not yet reached its
operating temperature.
xx = remaining time in minutes
VALUE.ERR.: The displayed value is
invalid.
Remedy
To release the tare memory:
Exit the application program
with the [Back] button.
Check the sample being
weighed.
Zero the device before placing
the sample on the balance if
necessary.
Remedy
Check the connection to the
power supply.
Connect the power supply
cable to the power supply.
Adjust the parameter for the
ambient temperatures.
Change the installation site.
Remove the foreign object.
Calibrate and adjust the
device.
Tare the device.
Calibrate and adjust the
device.
Comply with the warm-up
time after switching the
device on.
Set the device to zero.
Operating Instructions Gold&Carat II Line
Malfunctions
Chapter,
page
Chapter,
page
8.4, 26
8.4, 26
15.7, 38
33