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5. User instructions
Indications for normal states
LED indicator
Indications for error states
LED indicator
Color
White
Charging station is starting, or software is updating.
White
Charging station is waiting for configuration using the Install App.
White
Charging station is paired with the Install App.
Green
Idle. Charging station is ready to charge.
Green
Authentication required. Swipe your card or use the app.
Green
Waiting for authentication to be verified.
Connect the vehicle to the station. Make sure that the plug is pushed in all the
Green
way.
Blue
The vehicle is charging.
Blue
The vehicle is charging slowly because of load balancing.
Blue
Charging is paused by the vehicle. Check the vehicle for more information.
Charging paused because there is insufficient power. Charging will resume
Blue
automatically.
Orange
The vehicle is charging slowly because of a high station temperature.
Orange
Charging paused. Charging will resume automatically.
Orange
Charging paused. Station cooling down. Charging will resume automatically.
Color
State description
Red
Charging session has failed.
Authentication failed. If this state
remains after 5 seconds, the
Red
charger cannot communicate
with the Charging Management
Platform.
Red
Charging session has failed.
The charging station is
rebooting.
If the charging station does not
Red
reboot, switch off power to the
station at the power supply. Wait
5 seconds, then switch on power
again.
State description
Action
Disconnect the vehicle. If the red LED goes
off, connect the vehicle and try again.
Check the charging station Internet
connection.
Disconnect then reconnect the vehicle and
try again. If the charging session fails again,
check the charging information shown in
the vehicle.
Wait until the station is available again. This
can take several minutes.
Wait until the station has rebooted. This
can take several minutes.
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