•
PDAs, earphones, and remote inline controls carry a 1-year limited hardware warranty.
•
Other add-on hardware carries the longer of either a 1-year limited hardware warranty for
new parts and a 90-day limited hardware warranty for reconditioned parts or, for both new
and reconditioned parts, the remainder of the warranty for the Dell computer on which
such parts are installed.
•
Headsets with Bluetooth
hardware warranty or the length of the limited hardware warranty for the Dell computer
with which the headset, as applicable, is shipped.
•
SATA hard drives in PowerEdge™, PowerEdge SC™ and PowerVault™, systems launched
on or after March 24th, 2009 (e.g. PowerEdge T610, PowerEdge R610, PowerEdge R710
and PowerEdge M710) carry the lesser of either a 1-year limited hardware warranty or the
length of the limited hardware warranty for the Dell system with which the SATA hard
drive is shipped. Service offerings may be available to extend the SATA hard drive warranty
period on these systems for an additional fee.
The limited hardware warranty on all Dell-branded products begins on the date of the packing
slip, invoice, or receipt. The warranty period is not extended if we repair or replace a warranted
product or any parts. Dell may change the availability of limited warranties, at its discretion, but
any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please contact us or our authorized representatives according to the
following table. Please also have your Dell Service Tag or order number available.
Web Support
Individual Home Consumers:
Hardware Warranty Support
Customer Service
Individual Home Consumers who purchased a Dell notebook or
desktop computer through a retail store:
Best Buy
14
Product Information Guide
®
wireless technology carry the lesser of either a 1-year limited
support.dell.com/ContactUs/
ContactUsHome.aspx?c=
us&l=en&s=gen
U.S. Only
1-800-624-9896
1-800-624-9897
Carry your Dell notebook, Dell
desktop, or Dell monitor
purchased with a Dell desktop,
into any Best Buy store. Go to
www.bestbuy.com to locate the
nearest Best Buy store.