Dell 5330dn Guía De Información Del Producto página 17

Individual Home Consumers who purchased through an
Employee Purchase Program:
Hardware Warranty Support and Customer Service
Home and Small Business Commercial Customers:
Support and Customer Service
Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):
Support and Customer Service
Government and Education Customers:
Support and Customer Service
Dell-Branded Memory
What will Dell do?
During the 90 days of the 90-day limited hardware warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited hardware warranty and the first year of all
other limited warranties, Dell or its authorized representative will repair any Dell-branded
hardware products returned to us that prove to be defective in materials or workmanship. If Dell
or its authorized representative is not able to repair the product, we will replace it with a
comparable product that is new or refurbished.
When you contact us via phone or web, we will issue a Return Material Authorization Number
for you to include with your return. You must return the products to us in their original or
equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products to
you. We will pay to ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will
ship the product to you freight collect.
If you purchased through Best Buy, you must have all original sales receipts from
your purchase to receive any warranty service at a Best Buy store.
If we determine that the issue is not covered under this warranty, we will notify you and inform
you of service alternatives that are available to you on a fee basis.
NOTE:
Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any confidential,
proprietary, or personal information and removable media such as floppy disks, CDs, or PC
Cards. We are not responsible for any of your confidential, proprietary, or personal
information; lost or corrupted data; or damaged or lost removable media.
1-800-822-8965
1-800-456-3355
1-800-822-8965
1-800-234-1490
1-800-567-0384
Product Information Guide
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