Dell 5330dn Guía De Información Del Producto página 18

During the remaining years: For any remaining period of the limited hardware warranty, we will
replace any defective part with new or refurbished parts, if we agree that it needs to be replaced.
Customers must return the defective part to Dell. When you contact us, we may require a valid
credit card number at the time you request a replacement part, but we will not charge or invoice
you for the replacement part as long as you return the original part to us within 10 days of your
receipt of the replacement part. If we do not receive the original part within 10 days, we will
charge to your credit card or invoice you the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto
Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will
also include a prepaid shipping container with each replacement part for your use in returning
the replaced part to us.
NOTE:
Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service
agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers,
please refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs
and in building replacement parts and systems. Refurbished parts and systems are parts or
systems that have been returned to Dell, some of which were never used by a customer. All parts
and systems are inspected and tested for quality. Replacement parts and systems are covered for
the remaining period of the limited hardware warranty for the product you bought. Dell owns all
parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the
system and records the transfer with us. The limited hardware warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Home
Consumer who purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
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Product Information Guide