Chapter 6
Page 30
Fault
indicator light does not come on.
Appliance becomes warm;
indicator light does not come on.
Appliance does not become warm;
indicator light is on
Bain-marie well takes too long to heat
up
Heated cupboard takes too long to
heat up
Water runs off despite closed valve
Water does not run off despite open
ball valve
The platform does not go up even
when the load is low
Cooling is not sufficient
Food transport trolley
SPTW-2/EBF/TEHCO
Possible cause
Defective On / Off switch
Defective mains connecting lead or
mains plug
Defective indicator light
Defective circuit
Thermostat is defective
Too much water in the bain-marie
well
Deposits of scale or impurities in the
bain-marie well
Heated cupboard door is not closed
properly
Damaged lip seal of the frame
Ball valve is defective
Drainage pipe is clogged
Spring breakage
Cold storage plates too warm
Cupboard door is not closed properly
The cold storage plate has become
loose due to mechanical impact.
Product temperature higher than
10°C
Usage of wrong cold storage plates
Cold storage plate does not lie on the
uppermost beads
Fault Detection and Troubleshooting
Fault and Action Table
Action
Switch off the appliance at the mains,
have it checked and repaired by
authorised specialist staff, if neces-
sary
Switch off the appliance at the mains,
have it checked and repaired by
authorised specialist staff, if neces-
sary
Take the appliance out of operation,
have it checked and repaired by
authorised specialist staff, if neces-
sary
Take the appliance out of operation,
have it checked and repaired by
authorised specialist staff, if neces-
sary
Take the appliance out of operation,
have it checked and repaired by
authorised specialist staff, if neces-
sary
Reduce the amount of water
Take the appliance out of operation,
descale and clean the bain-marie well
after it has been sufficiently cooled
down
Close the heated cupboard door
Replace the seal (see the list of spare
parts)
Ball valve has to be replaced
When the valve is open carefully push
down stuck leftovers with suitable
tools, e.g. flexible bottle brush or wire.
Replace a destroyed spring by a new
one
Insert newly frozen cold storage
plates
Close cupboard door
Use new cold storage plates
Store only cold foodstuff
At a lower temperature cold storage
plates containing liquid brine are not
as efficient as the completely frozen
ones
Cold storage plate lies on the upper-
most beads
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